fbpx

Safe Travel Welcome
Updated December 31 2021

A detailed description of travel in BC can be found at this link with the most recent updates. Canadians can now travel across the country. International visitors are also welcome to travel to Canada. We have reopened our bookings to all travelers at this time.

Thank you for your support, patience, and flexibility as we adapt to an ever-evolving situation.

Know Before You Go

Check the Local COVID-19 Updates

The Districts of Ucluelet, Tofino and Port Hardy are working hard to keep the communities updated as the COVID-19 situation evolve. We are watching closely and adhering to Municipal and Provincial recommendations to ensure the health and safety of our staff, guests and community.

Current information and FAQs can be found on the District of Tofino, District of Ucluelet and the District of Port Hardy Website.

We Ask that you Self-Assess Prior to Travelling

We’re counting on you to protect the vulnerable in the community and to ensure we’re not putting added pressure on our limited local health care staff and resources.

  • Do any members of your party have the following symptoms of COVID-19: Fever, cough, difficulty breathing, diminished taste or smell, runny nose, fatigue or malaise, sore throat, muscle or body aches?
  • Has any member of your party had contact with a confirmed or possible case of COVID-19 in the past 21 days?
  • Has anyone in your party travelled outside of Canada in the past 14 days or had contact with anyone that has just returned to Canada from abroad?

YES? You may be required to self-isolate.
If you responded YES to any of the points above, we kindly ask you call us to change your reservation to a later date until you can respond NO to these questions. There is no charge for changing your reservation for day trips. Multi-Day trips now no longer allow for refunds or transfer of dates due to Covid. We highly encourage travelers to purchase travel insurance.

NO? Please proceed with caution.
For those of you who answered NO to the above questions and feel safe to move forward with booking, we ask that you review our new safety measures to keep the risk of COVID-19 transmission low.

Ways we are minimizing risk on trips in regards to Covid.

  • Six feet distance is maintained from each other or those not in your “bubble” whenever possible.
  • Increased hygiene; Cleaning common areas and surfaces with a bleach-water solution.
  • We ask that every guest brings a mask.
  • Masks are to be worn during close proximity to each other during initial kayaking packing, assisted launching and landing, and transport of kayaks, and well as receiving meals.
  • Kayaks and gear will be assigned to each guest, with minimal switching, and will be washed in between tours, allowed to dry in the sun or kept from others for a 3-day period between uses. A bleach water solution will also be available to wipe down handles and the seating area that may be touched by others in transport.
  • Guest will be required to bring their own water bottles.
  • At the start of the tour guests will be given:
    • A tent, sleeping mat, paddle jacket, dry bag set, camp chair, kayak, and gear.
    • A snack pack at the start of the trip.
    • A toilet kit including Ziplock bags, toilet paper, hand sanitizer, brown bags to put toilet paper in that can be thrown into a fire, and a lighter.
  • Guests will be asked to bring their own sleeping bags or they can rent one for the tour at 15$. The rental includes a liner. Both will be laundered between uses.
  • All meals will be prepared by the guide. The guides must wear a mask anytime they are packing food into or out of the kayaks, preparing and sanitizing food or cookware. Meals will be served onto guests’ plates, no buffet-style meals will be served.

Let’s ensure our island communities stay a Safe Place to Visit by Following the Rules

  • Maintain physical distancing measures (6ft or 2m apart) at all times while on the property, on the beaches, or in public spaces. Give ample room to others utilizing the multi-use path (MUP), on sidewalks, or in waiting lines.
  • Wash your hands regularly and be mindful of surfaces you are touching.
  • Cards/tap is the preferred method of payment by most businesses.
  • Let us know immediately if you develop any COVID-19 symptoms – if you are in distress, call 811 for medical support.

Our Travel Policy

Wild Root Journeys strongly recommends all booked guests to purchase travel insurance for their trip that includes cancellations and trip interruptions as well as medical expenses and evacuations in Canada.

Most insurance policies need to be booked within so many hours or days after your trip or tour booking. For policy options check with your local travel agent or book online through your bank or regular insurance provider. Due to different policy options per country you’re travelling from as well as the ever-evolving nature of insurance policies, the information below is compiled from the research we have recently done and we recommend guest to do their own research in addition to find the best policy for your personal situation.

What you are looking for in your insurance is the following

  • Trip Cancellation and Interruption insurance: in case unforeseen events such as unexpected illness or injury prevent you from going on your trip. Or if you are required to interrupt your trip and return home pre-maturely. This also covers canceled or delayed flights, ferries or other types of transport that prevent you from going on your tour with us.
  • Medical Travel insurance: in case you need to receive medical attention and/or evacuation during your trip. Due to the nature of our kayak tours, you want to ensure it includes wilderness activities and that it not only covers the cost of medical attention but also the cost of evacuation from a remote wilderness setting.

What you want to keep in mind is that events that are considered “known or foreseeable” are not covered by most travel insurance policies. This can include a known health concern that could eventually prevent you from traveling in the future. Also, the current Coronavirus outbreak is now considered one of those “foreseeable events”.

This has prompted insurance providers to add coverage for COVID-related cancellations to their policies. The insurance companies that we have found that offer the extra COVID Coverage are SafetyWing for travelers from Canada, Heymondo for travelers from the USA, Europe, and other parts of the world, and Staysure for travelers from the UK. Likely, there are more options available through your local travel agent, so this list solely acts as a suggestion.

Another way to be insured in these uncertain times is to opt for the “Cancel for Any Reason” coverage (CFAR) as an optional upgrade to most travel insurance plans. CFAR allows you to cancel your trip, whatever your reason may be, and receive a partial refund—usually 50% or 75% of the value of your prepaid and non-refundable expenses, such as airline tickets, tour, and hotel reservations. Events that are considered “known or foreseeable” will also be covered under this upgrade. The CFAR upgrade has to be purchased within days of making the initial trip deposit (this varies by provider so make sure to know when the exact cut-off is). The trip also has to be canceled no later than 48 hours prior to departure, in order to qualify for refunds from your insurance company.

Our Booking Terms and Conditions

  • Deposits are fully refundable up to 72 hours after your booking. Please notify us by email if canceling within this 72 hour period for a full refund. After 72 hours the deposit is non-refundable.
  • A Day Journey refund requires notice by 5pm the day before your trip via email to info@nullwildrootjourneys.com.
  • Multi-Day Journeys require a $300.00 deposit per person at the time of booking. Full payment is deducted 30 days prior to the tour departure date and is then non-refundable. Credits may be issued under certain circumstances.
  • Bring duplicates of important pharmaceuticals and please discuss any concerns or limitations before booking.
  • Wild Root Journeys guides have the right to remove persons from any trip if they are compromising the safety of themselves or the group. All evacuation costs are incurred by the client.
  • Wild Root Journeys strongly recommends all booked guests to purchase travel insurance for their trip that includes coverage for COVID-related cancellations and trip interruptions and medical expenses and evacuations in Canada. Most insurance policies need to be purchased within a short time of booking. For more information on different types of insurance, click here and look under the Travel Policy subtitle.

Thank you for helping!

Wild Root Journeys